Frequently Asked Questions
1. How long does it take?
I silver every three weeks. Chemicals are very expensive and the re-silvering process is very labor intensive. There is a lot of time spent on set-up and clean-up, therefore, it is more efficient to re-silver a large amount of mirrors at one time.
2. Can I repair spots or small areas of the antique mirrors?
Unfortunately, no. When applying new silver to any surface, it has to be extremely clean or the silver will become contaminated causing discoloration and later deterioration.
3. Do we remove the mirror from its frame?
We can at the cost of $50.00 per hour of service. It can take a few minutes, or an hour depending on the manner the mirror is mounted. You can save yourself money by removing the mirror from the frame yourself. Use extreme caution as old glass is very fragile and chips, cracks and can break easily. We recommend you cover the backside of the mirror with cardboard or cloth before attempting to pry the mirror out of its frame with tools as a precaution. If your tools accidentally slip, you could damage the mirror permanently. We also recommend you place the frame and mirror face down on a non-scratchable surface to preserve the condition of the frame.
4. Can my mirror break?
Yes, but very seldom. Great care is taken to prevent breakage, but old glass is fragile and has stress points that can not be identified before the re-silvering process begins. The most common evidence of built up stress is chips or cracks in the corners. If your mirror breaks for no apparent reason during normal processing, we are not responsible. You assume the risk. Sorry, however, if it does break, I will return it to you.
5. What results can I expect when you re-silver my old mirror?
Generally, it will restore its original brilliance and clarity. Sometimes when the old silver deteriorates, it permanently stains the glass. That type of staining does not exhibit itself until the new silver is applied. Usually it is a small area and most customers are accepting of this, as this is a sign of age and does not detract from the reflective surface.
6. How do you handle shipping?
7. How do you handle payment?
Sorry we do not accept credit cards. Payment is to be in cash, personal check, cashiers check, or money order.